Dear Valued Customer:
R.H. White and its subsidiary, WhiteWater, recognize the increasing disruptions and anxiety caused by the COVID-19 virus as it evolves daily. R.H. White is committed to ensuring the safety and well-being of our people, customers, families, and the communities in which we live and work. In response to the COVID-19 situation, we continue to monitor the crisis closely and follow best practices as recommended by the Centers for Disease Control (CDC) as well as local and federal authorities to minimize the risk of exposure. R.H. White has implemented our Business Continuity Plan, which includes a Pandemic Plan, and we continue to update it as conditions change.
We are committed to continue to serve you with the same responsiveness, expertise, and experience you expect and deserve. All our offices remain open. However, should the need arise to physically close or limit access to one or more of our offices, our staff is fully equipped to work remotely and securely to provide support to our crews and seamless service to our customers.
In addition, we understand and we are committed to our/your obligation and “Special Responsibility,” under the Guidelines for America, to implement and maintain strategies to help slow the spread of the Coronavirus and to help ensure continuity of Essential Critical Infrastructure Sectors, as defined by the US Department of Homeland Security.
Since we operate in and support many of these sectors, we remain committed to adjusting our contingency and logistics support plans to ensure critical infrastructure continuity for our customers. Despite the uncertainty we’re all experiencing with more State and local authorities making the difficult decisions to implement “shelter in place” orders — We remain fully available to support your obligation to ensure business continuity. We recognize everyone is facing increasing challenges and impacts on their businesses and we are always accessible to answer your questions as you work to maintain your core business.
Please do not hesitate to contact your R.H. White or WhiteWater representatives, or any of our company leadership, to address any needs, questions or concerns.
Wishing you the best.
Regards,
Jim McCarthy
President & CEO
R.H. White Companies, Inc.